This website privacy policy sets out how Misgrace protects and uses the information given when using this website.

Information provided when using this website will only be used in the ways described by this policy.

The policy is up-dated from time to time and the latest version printed on this page.

The last up-date was printed on the 9.11.15

If you have any queries about this policy then please email us at


We gather and collect information about individuals only to provide products and services and to enable certain functions on this website.

We also collect information to better understand how individuals use the website is used and to present timely and relevant information to them.

What data we gather:

  • Name & payment details.
  • Contact information including email addresses.
  • Demographic information to include postcode, preferences and interests.
  • Website usage data.
  • Other information relevant to customer enquiries, offers and surveys.

How this data is used:

Collecting this data helps us better understand and match customer requirements, enabling us to improve our products and services.

Specifically data may be used for:

  • Internal records
  • Improving our products and service.
  • To contact you in response to an enquiry.
  • From time to time we may use the information to contact you for market research purposes, by phone, email or post.
  • To customise the website for you.
  • To send you promotional emails about products, services and offers that we think may be relevant to you.


We will always hold your information securely.

To prevent unauthorised access or disclosure we have implemented strong physical and electronic security safeguards.

We also follow the stringent procedures set down by the Data Protection Act 1998.

Controlling information about you:

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:

  • Opt -in to receive marketing communications from us by email, phone, text or post.
  • Opt-in to receive marketing communications from our third party partners by email, telephone, text or post.

If you have agreed that we can use your data for marketing purposes, you can change your mind and opt out easily by one of the following methods:

  • Sign into our website and change your opt-in settings
  • Send an email to
  • Write to us at: 27 Sandringham Road, Horwich, Bolton, BL6 6NX.

We will never lease or distribute or sell your personal information to third parties unless we have your permission or the law required us to do so.

Information we hold about you is stored and processed under our data protection policy, in line with the data protection act of 1998.

Cookies and how we use them:

A cookie is a small file placed on your computer’s hard drive. It enables the website to identify your computer as you view website pages.

Cookies allow websites and applications to store your preferences in order to present content, options or functions specific to you. They enable us to see information like how many people use the website and the pages they visit.

We may use cookies to:

  • Analyse web traffic.
  • Identify if you are signed into the website
  • Test content
  • Store information about preferences
  • To recognise when you return to the website.

Cookies do not provide access to your computer or provide any information about you other than what you have chosen to share.

Cookie control:

You can choose to accept or decline cookies. Most web browsers automatically accept them but you can change your web browser to decline them. However this may detract taking full advantage of the website.

Links to other websites:

  • Our website may have links to other websites.
  • Please note we have no control of websites outside the Misgrace domain. If you provide information to a linked website we are not responsible for its protection and privacy.
  • Please be wary when submitting data to other websites. Always read the site data protection policy and privacy policies in full.

Personal information:

You may request details of personal information which we hold about you under the Data Protection Act 1998 for a small fee. If you would like a copy of the information held on you please write to us.

If you believe some of the information is inaccurate or incomplete then please write or email us as soon as possible. We will promptly correct any information found to be incorrect.